Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate in the browser

Search runbooks and internal documentation directly inside the ticketing tool without opening a new tab

Auto-populate escalation tickets in Jira with error details, customer context, and reproduction steps from the current case

Pull customer configuration and environment details from admin consoles into the ticket view with one click

Surface related past tickets and known issues alongside the current case in a browser sidebar

AI Copilot in the sidebar can analyze error messages, suggest troubleshooting steps, or draft post-incident reports from the current page

Streamline post-incident documentation by aggregating monitoring data, ticket details, and Slack threads in the browser

Frustrations that cost your team hours every week

Constant context switching between ticketing systems, internal wikis, log viewers, and code repositories to diagnose issues
Manually copying error messages, stack traces, and system details from customer tickets into internal troubleshooting docs
No quick way to search runbooks or internal documentation from inside the ticketing tool while working a case
Reproducing customer issues requires switching between multiple environments, admin consoles, and monitoring dashboards
Escalation to engineering requires manually compiling ticket details, logs, reproduction steps, and customer context into a Jira ticket
Looking up customer configuration, license details, or environment specs requires navigating to separate admin tools mid-investigation
Post-incident documentation requires aggregating data from monitoring tools, ticket threads, and Slack discussions

Chat with AI to create your first custom workflow

Analyze the error message in this ticket and suggest troubleshooting steps based on known issues

Analyze Error

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Compile the ticket details, error logs, and reproduction steps from this case into a Jira escalation ticket

Create Escalation

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Search for the relevant runbook or troubleshooting guide for the issue described in this support case

Find Runbook

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Aggregate the incident details from this ticket thread and monitoring data and draft a post-incident report

Post-Incident Report

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Pull the customer's environment configuration and license details and add them to the current ticket context

Customer Config Lookup

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Summarize this customer's previous support cases and highlight any recurring issues or patterns

Summarize Case History

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Frequently Asked Questions

Who is PixieBrix for?

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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What is PixieBrix?

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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How does PixieBrix work?

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

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Chat with AI to create your first custom workflow

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Frequently Asked Questions

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