Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate in the browser

Pull support metrics from the help desk, CRM, and analytics dashboards into executive report templates via a browser sidebar without switching tabs

Surface customer account tier, contract value, and renewal dates from the CRM in an overlay while reviewing escalations in the help desk

Create escalation tickets and action items from any support thread with pre-filled customer context and account details in one click

Auto-populate coaching documents with agent performance data pulled from the help desk without manual export and reformatting

AI Copilot in the sidebar can summarize escalation threads, draft executive updates, or analyze support trends from the current page

Build reusable reporting and escalation workflows your team can share without coding or waiting for help desk vendor professional services

Frustrations that cost your team hours every week

Pulling support performance metrics from the help desk, CRM, and analytics dashboards into executive reports requires opening each tool and manually copying numbers into presentations
Toggling between the help desk admin panel, CRM, and workforce management tools to review agent performance, queue health, and escalation trends
No quick way to create an escalation ticket or action item from a customer complaint thread without switching to the project tracker and re-entering account details
Cross-referencing customer account health in the CRM against open ticket volume and CSAT scores in the help desk requires constant tab switching
Manually copying agent performance data from the help desk into coaching spreadsheets and one-on-one documents every week
No way to surface a customer's account tier, contract value, or renewal date from the CRM while reviewing their escalation in the help desk
Building cross-functional status updates requires pulling data from the help desk, CRM, knowledge base analytics, and project tracker into a single document

Chat with AI to create your first custom workflow

Pull the CSAT, first response time, and resolution metrics from my help desk and format them for my executive report

Executive Support Report

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Look up this customer in my CRM and display their account tier, contract value, and recent interactions in sidebar

Escalation Context

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Based on this support thread, create an escalation ticket with the customer details and issue summary pre-filled

Create Escalation Ticket

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Extract this agent's ticket volume, CSAT score, and resolution time from the help desk for my coaching document

Agent Performance Review

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Summarize the open ticket volume, SLA compliance, and backlog trends from my help desk dashboard

Queue Health Summary

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Based on the metrics on this page, draft a cross-functional support status update for leadership

Draft Status Update

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Frequently Asked Questions

Who is PixieBrix for?

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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What is PixieBrix?

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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How does PixieBrix work?

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

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Chat with AI to create your first custom workflow

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