PixieBrix vs. Zingtree

A Flexible, Embedded Alternative to Static Decision Trees

Design, collaborate, and scale decision trees without limitations. PixieBrix empowers teams to embed intelligent logic directly into any web app - like Cerner or Salesforce - so agents can take action in the flow of work. Support multiple authors building at once, handle hundreds of branching nodes without performance issues, and avoid the friction of switching between standalone platforms. Whether you're streamlining support, guiding clinicians, or enforcing compliance workflows, PixieBrix adapts to your environment with browser-native flexibility and enterprise-grade control.

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Connects to Your Support Stack
Seamlessly integrates with your CRM, issue tracker, observability system, production environment, and more - so you can automate workflows without replacing your current support infrastructure.
Embed in Any Workflow
Run PixieBrix as a browser extension or standalone web app that embeds directly into your existing applications and workflows - no code changes required.
Custom Actions & Automations
Tap into a growing library of 100+ prebuilt automations, UI components, and data connectors - or build your own logic to match exact team needs.
Bring Your Own LLM
Use any large language model (LLM) behind the scenes - including OpenAI, Claude, Anthropic, Gemini, or your own private model - while maintaining full control over data flow.
Team & Individual Goals
Define AI guidance at every level - from company-wide initiatives to team or individual contributor goals - for a personalized and accountable AI experience.
Private by Design
Your data never touches PixieBrix servers. All data stays local in the browser and is sent only to the LLM endpoint you configure, ensuring maximum privacy and compliance.

Questions you might ask...

Can your decision tree actually drive action - not just guide it?
Static Logic Stops at Suggestion
Traditional decision tree tools like Zingtree walk users through a path and end with a recommendation - leaving the agent to switch tools and complete the task manually. It’s like following a recipe but having to find your own kitchen.
PixieBrix: From Guidance to Execution
PixieBrix connects decision logic to real-time workflows. Agents can click to trigger automations, prefill forms, update records, or notify teammates - all from the decision tree, without leaving the browser. It’s the difference between knowing what to do and actually doing it.
Can you embed your decision tree directly into the tools your team already uses, like Cerner or Salesforce?
The Problem with Standalone Apps
Some tools live outside your core workflow - hosted on separate platforms, opened in new tabs, or embedded in limited ways (like iFrames that can’t interact with the page). This breaks focus and slows teams down.
Embedded in the Flow of Work
PixieBrix runs natively in the browser on top of your existing tools - whether it's Cerner, Salesforce, or an internal portal. Decision trees appear where your users already work, eliminating tab switching and making workflows seamless.
Does your decision logic adapt to what’s on the screen without needing to switch tabs?
Manual Paths Only
Tools like Zingtree rely entirely on predefined logic. The tree doesn’t know what’s on the page, what the customer said, or how critical the issue is. It treats every session the same, no matter the context.
PixieBrix: Smart Logic with Live Context
PixieBrix reads the content on the page in real time. You can trigger specific decision trees based on account type, customer sentiment, or issue priority - so agents always follow the right flow for the moment.
Can your team build decision trees collaboratively, without relying on IT or waiting your turn?
The Problem with Locked-Down Editing
When only one person can edit at a time, or changes require technical skills, collaboration becomes a bottleneck. Teams move slower and rely on handoffs.
Built for Cross-Functional Collaboration
With a drag-and-drop builder and version control, PixieBrix makes it easy for multiple authors to build and maintain logic together. Non-technical teams can contribute without needing to write code.
Will your logic scale smoothly as your workflows grow more complex?
The Problem with Performance Limits
As decision trees grow - especially beyond 300 nodes - some tools begin to lag or break down. Large workflows become hard to manage, slowing teams and introducing errors.
PixieBrix: Engineered for Scale
PixieBrix handles complex logic structures with ease. Whether you're building deeply branched workflows or integrating with APIs, performance remains fast and responsive.
Does your platform combine AI with decision logic?
No Intelligence in the Flow
Zingtree doesn’t support large language models or dynamic AI suggestions. If your flow needs to summarize tickets, generate replies, or recommend actions, you’ll need a separate tool.
Decision Trees with Built-In AI
Add AI-powered prompts anywhere in your tree. Summarize conversations, generate custom responses, or fetch data using OpenAI, Claude, or your model of choice - no dev work required.
Is your data protected by design?
Hosted Logic, Hosted Data
Most decision tree builders store data in the cloud by default. That means sensitive information passes through third-party systems, which can raise security or compliance concerns.
PixieBrix: Secure by Default
PixieBrix runs locally in the browser. Data stays on the page unless you configure it to move - making it ideal for privacy-conscious teams in healthcare, finance, or enterprise environments.

How does PixieBrix compare to Zingtree?

Live in the browser
Hosted decision tree app; separate from tools
In-context UI
No native UI overlays or tool augmentation
AI-powered guidance
No native AI; relies on manual logic paths
Workflow automation
Limited to form submissions and external calls
No-code builder
Flowchart builder focused on decision logic
Works across tools
Requires embedding iframe or API setup per tool
Data privacy
Cloud-hosted; data flows through Zingtree servers
Use cases
Troubleshooting guides, decision trees, scripts

Support Complexity is Overwhelming Your Team

Browser-Based Workflow Automation
Automate repetitive tasks inside the apps you already use - no context switching required.
PixieBrix goes beyond search by letting you trigger custom workflows directly within tools like Salesforce, HubSpot, and internal systems.
Custom Sidebar Integration & Data Enrichment
See everything in one view - surface insights from multiple systems alongside any webpage.
With PixieBrix’s sidebar, your team gets real-time context from CRMs, support platforms, and knowledge bases - all without leaving the browser.
No-Code Workflow Builder with AI Integration
Build intelligent workflows without code - automate actions, trigger AI, and connect your stack. PixieBrix gives you full control to design and deploy powerful business logic that streamlines processes and puts AI to work, your way.

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We’ve helped enterprise clients 10x productivity. We can do it for you, too.