PixieBrix | Secure Enterprise Browsing

Example tactics, techniques, and procedures (TTPs)

Social Engineering & Account Takeover (ATO) Defense

Risk	Example	Without PixieBrix	With PixieBrix	Capability Used
Social-engineered agent (vishing / coached fraud)	External fraudster on call talks agent through password reset, account merge, or refund	Relies on agent recognizing red flags in real time	Pattern detection on customer signals (new device + reset + high-value action); agent prompted with risk indicators and required additional verification	Contextual guidanceProcess interventionConditional access
Compromised agent session	Stolen creds or hijacked session used to perform high-impact actions	Detection depends on host app's session anomaly signals	Behavioral baselines per agent; deviations (action mix, timing, velocity) flagged or trigger step-up auth	Anomaly detectionConditional accessAudit logging

Data Loss Prevention (DLP)

Risk	Example	Without PixieBrix	With PixieBrix	Capability Used
PII over-exposure on screen	Full SSN, card PAN, or DOB visible during routine handle time, screen share, or shoulder-surf	Sensitive fields visible by default in host app; depends on host app's redaction support	DOM-level redaction by default; reveal requires explicit click and is logged with reason	DOM redactionAudit logging
Cross-customer data leak	Agent has wrong tab focused; sends Customer A's data to Customer B	Caught by customer complaint or recipient report	Pre-send context check: ticket ID, recipient, and content cross-validated; mismatch blocks send	Form validationProcess intervention
Shadow IT / unsanctioned tools	Agents paste customer data into ChatGPT, translation sites, or personal Gmail to get the job done faster	Often invisible until a leak occurs	Detect paste events to non-sanctioned domains; in-app sanctioned alternatives surfaced; high-risk pastes blocked	Process interventionContextual guidanceConditional access

Fraud Prevention

Risk	Example	Without PixieBrix	With PixieBrix	Capability Used
Self-dealing financial transactions	Agent issues refund, gift card, or credit to an account they control or a colluding party	Caught (if at all) post-hoc in finance reconciliation; days-to-weeks detection lag	Real-time check at point of action: payee/shipping/email matched against agent identity and known-bad lists; high-risk actions blocked or require supervisor approval	Form validationConditional accessSupervisor approval
Skipped verification / KYC steps	High-value action processed without ID check, callback verification, or required disclosure	Policy violation surfaced in QA sample weeks later	Hard gate: action button disabled until checklist complete; checklist state persisted to audit log	Mandatory workflowForm validation

Compliance, Audit & Governance (GRC)

Risk	Example	Without PixieBrix	With PixieBrix	Capability Used
Out-of-policy responses	Agent promises a refund, discount, or commitment outside guidelines; uses non-approved language	QA catches a sample; rest reach the customer	Real-time guidance, approved-template insertion, blocked phrasings flagged before send	Contextual guidanceSnippet managerForm validation
Process drift across sites / vendors	Manila, Austin, and Bogotá teams handle the same workflow differently; one site has higher fraud loss	Addressed via training and QA; drift returns under attrition	Same enforced workflow regardless of location, language, or BPO vendor; updates pushed centrally	Mandatory workflowCentralized deployment
Critical announcement ignored	Policy change, fraud alert, or new scam pattern not read; agents continue old behavior	Email blast or LMS module; acknowledgment is self-reported and partial	In-app blocking announcement on next session; acknowledgment captured per agent	AnnouncementsAcknowledgment tracking
Audit-trail gaps	Host app logs the action but not the context — which records were viewed, what guidance was shown, what was redacted	Investigations rely on screenshots and agent recall	Browser-side telemetry of what the agent saw, when, and what they did; tamper-evident logs shipped server-side	Audit logging

Identity, Access & Privilege Governance (IAM/PAM)

Risk	Example	Without PixieBrix	With PixieBrix	Capability Used
Privilege creep / under-RBAC'd host app	Junior agent or contractor performs senior-only actions because host app RBAC is too coarse	Tickets often raised to vendor; workaround is separate accounts or shadow processes	Role-based UI hiding/disabling layered on top of host app RBAC; finer-grained gating without host app changes	Conditional accessElement hiding

Insider Risk Management (IRM)

Risk	Example	Without PixieBrix	With PixieBrix	Capability Used
Unauthorized record access (snooping)	Agent opens VIP, celebrity, ex-partner, or coworker record without an active ticket	Logged in CRM but rarely reviewed; relies on retrospective audits	Justification prompt at access time; high-sensitivity records gated behind manager approval; real-time alert on out-of-pattern access	Process interventionJustification captureAudit logging
Unauthorized record editing	Agent overwrites customer contact email so customer doesn't receive a CX quality survey	Caught (if at all) from customer complaint	Justification prompt at access time	Process interventionJustification captureAudit logging
Bulk data scraping / exfiltration	Departing agent opens hundreds of records, copies to clipboard or local file, or uses print-to-PDF	May be caught by network DLP if tooling is in place; often missed entirely	Per-agent rate limits on record opens and exports; clipboard activity telemetry; anomaly alerts to security ops	Audit loggingAnomaly detectionConditional access

FAQs

How is PixieBrix different from a secure enterprise browser like Island or Talon?

Secure enterprise browsers replace the browser itself, which often requires user retraining and migration. PixieBrix runs as an extension inside the browsers your team already uses, layering guardrails into existing workflows without forcing a switch.

How is PixieBrix different from a DLP tool?

DLP catches files crossing network or endpoint boundaries. PixieBrix sits inside the browser, catching risky actions, paste events, and policy violations in the flow of work — before they ever become DLP events

Does PixieBrix work with internal apps and custom tools, not just SaaS?

Yes. PixieBrix runs as a browser extension on top of the DOM, so it works with any browser-based application — third-party SaaS, internal apps, or custom-built tools.

Where does PixieBrix process my data?

On-device. The PixieBrix extension processes data inside the browser, and nothing leaves the device unless you configure telemetry to flow to your SIEM or observability stack.

How long does it take to deploy a new guardrail?

Most guardrails can be built and deployed in minutes using low-code or AI coding — no sandbox or test environment required.

Can PixieBrix detect when agents paste data into ChatGPT or other AI tools?

Yes. PixieBrix detects paste events to non-sanctioned domains (including ChatGPT, Claude, and other public AI tools), can surface sanctioned alternatives in-app, and can block high-risk pastes entirely.

Can I deploy PixieBrix through my MDM and browser management tools?

Yes. PixieBrix can be deployed and managed through Chrome and Edge enterprise policies, Group Policy, Intune, JAMF, and other standard MDM tools.

Is PixieBrix SOC 2 compliant?

Yes. PixieBrix is SOC 2 Type II certified. Full security documentation — penetration tests, architecture reviews, and policies — is available on request.

Enterprise Browsing

PixieBrix for Secure and Compliant Enterprise Browsing

For enterprises that perform their business in the web browser, PixieBrix is a browser-based platform that enhances traditional SASE and SSE solutions with additional security and compliance controls in depth, and enables rapid response to emerging threats.

Manish Pandya

SVP, Digital

Micah Smith

VP, Community & Learning

Danny Kuivenhoven

Global Head of Generative AI

The browser is the new front door for AI productivity and risk

95%

1 in 10

5 of 6

PixieBrix is the camera, alarm, and lock for every tab

Monitor, Warn, Block

Minutes, Not Months

No Rip, No Replace

PixieBrix sees and stops what DLP tools miss

Use Cases

Fraud Prevention

Data Loss Prevention (DLP)

Insider Risk Management (IRM)

Identity, Access & Privilege Governance (IAM/PAM)

Social Engineering & Account Takeover (ATO) Defense

Compliance, Audit & Governance (GRC)

Example tactics, techniques, and procedures (TTPs)

Social Engineering & Account Takeover (ATO) Defense

Data Loss Prevention (DLP)

Fraud Prevention

Compliance, Audit & Governance (GRC)

Identity, Access & Privilege Governance (IAM/PAM)

Insider Risk Management (IRM)

Customize with low-code building blocks

Audit Logging

Conditional Access

Element Hiding

DOM Redaction

Form Validation

Contextual Guidance

Mandatory Workflow

Justification Capture

Supervisor Approval Workflow

Announcements

Acknowledgment Tracking

API-based Automation

" I heard you have the magic pill"

" PixieBrix is our secret weapon"

Integrates with all chromium-based browsers

Secure by design

FAQs

How is PixieBrix different from a secure enterprise browser like Island or Talon?

How is PixieBrix different from a DLP tool?

Does PixieBrix work with internal apps and custom tools, not just SaaS?

Where does PixieBrix process my data?

How long does it take to deploy a new guardrail?

Can PixieBrix detect when agents paste data into ChatGPT or other AI tools?

Can I deploy PixieBrix through my MDM and browser management tools?

Is PixieBrix SOC 2 compliant?

Ready for secure and compliant browsing?

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Solutions

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Department

USE CASES

Resources

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The browser is the new front door
for AI productivity and risk