Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate in the browser

Pull ticket details, SLA data, and knowledge articles into one browser sidebar without switching tabs

Create incident tickets from any page (monitoring dashboards, Slack, email) with pre-filled fields in one click

Surface asset and configuration data from your CMDB directly inside the service desk portal for faster triage

Auto-generate weekly SLA compliance reports by pulling data from ITSM dashboards and monitoring tools

AI Copilot in the sidebar can summarize ticket history, draft resolution notes, or extract key metrics from the current page

Build reusable escalation workflows your team can share without writing code or waiting for engineering

Frustrations that cost your team hours every week

Constant tab switching between ITSM platforms, monitoring dashboards, and knowledge bases to triage and resolve incidents
Manually copying ticket details, SLA breach data, and resolution notes between ServiceNow, Jira Service Management, and communication tools like Slack
No quick way to create an incident ticket from a monitoring alert or chat message without re-typing details across systems
Pulling SLA compliance metrics from ITSM dashboards into spreadsheets or reports requires extra filters, exports, and manual formatting
Escalation workflows require opening multiple browser tabs to cross-reference ticket history, knowledge articles, and asset records
Repetitive weekly reporting that pulls the same metrics from ITSM and monitoring tools into status documents
No way to surface customer or asset context from a CMDB when reviewing a ticket in the service desk portal

Chat with AI to create your first custom workflow

Summarize the open incidents in my ticketing system and draft a status update for stakeholders

Draft Incident Summary

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Extract the key details from this monitoring alert and create an incident ticket in my ticketing system

Triage Alert

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Pull the SLA compliance metrics from my service desk dashboard and format them as a table for my weekly report

SLA Report

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Look up the asset and configuration details for this ticket and add them as context to the escalation notes

Escalation Context

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Based on the ticket history on this page, draft a resolution summary with root cause and steps taken

Resolution Note

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Using the resolution details from this closed ticket, draft a knowledge base article for future reference

Knowledge Article

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Frequently Asked Questions

Who is PixieBrix for?

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

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What is PixieBrix?

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

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How does PixieBrix work?

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Jira

ServiceNow

Zendesk

Freshdesk

Freshservice

Confluence

Slack

Pagerduty

Chat with AI to create your first custom workflow

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Frequently Asked Questions

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